> For the complete documentation index, see [llms.txt](https://polygun.gitbook.io/polygun-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://polygun.gitbook.io/polygun-docs/overview/faq.md).

# FAQ

Check out the answers to our most frequently asked questions.

{% hint style="info" %}
**Got questions?** You’re not alone.
{% endhint %}

Common answers about deposits, fees, order execution, PnL behavior, and wallet security.

If something isn’t covered here, check the relevant feature section or reach out to the team.

***

<details>

<summary>Can I deposit Polymarket shares or tokens into PolyGun?</summary>

No. PolyGun does not support external deposits of market shares. All trades are executed directly through Polymarket via the bot.

</details>

<details>

<summary>I sent USDC but it’s not showing up. What should I do?</summary>

First, tap **Refresh** in the bot. If the balance still doesn’t update after a few minutes, confirm the transfer was sent to your PolyGun wallet address and that the transaction is confirmed on-chain.

</details>

<details>

<summary>What fees does PolyGun charge?</summary>

PolyGun uses a **dynamic fee curve** for executed trades, in addition to Polymarket’s standard fees.

Check out [Dynamic Fees](/polygun-docs/telegram-bot-user-guide/dynamic-fees.md) for more information.

</details>

<details>

<summary>Does PolyGun support Market and Limit orders?</summary>

Yes. PolyGun supports both **Market** and **Limit** orders for buying and selling positions.

</details>

<details>

<summary>Why is my order asking for confirmation?</summary>

This depends on your **Trading Mode**:

* **Cautious**: Every order requires confirmation
* **Standard**: Orders above your set threshold require confirmation
* **Expert**: Orders execute instantly with no confirmation

The default is **Standard**, but this can be adjusted anytime in the bot settings.

</details>

<details>

<summary>What is the Trading Threshold?</summary>

The threshold is the dollar amount where PolyGun asks for confirmation in **Standard Mode**. The default is **$100**, but this can be adjusted anytime in the bot settings.

</details>

<details>

<summary>Why did my trade fail?</summary>

Common reasons include:

* Insufficient balance
* Price moved beyond acceptable range
* Market liquidity changed
* Network congestion

Refreshing and retrying usually resolves it.

</details>

<details>

<summary>Why does my PnL look different than expected?</summary>

PnL is calculated based on:

* Average entry price
* Current market price
* Fees incurred

PnL updates when you refresh or after trades complete.

</details>

<details>

<summary>I can’t see my position. Where did it go?</summary>

Check your **Closed** positions filter. Settled or sold positions are moved out of Open Positions automatically.

</details>

<details>

<summary>Can I export my wallet from PolyGun?</summary>

Yes. You can export your private key from **Settings → Wallet Security**.

⚠️ Once exported, wallet security becomes your responsibility.

</details>

<details>

<summary>Does PolyGun hold my funds?</summary>

PolyGun creates a safe wallet for you, but you retain full control. Funds are not custodied by PolyGun.

</details>

<details>

<summary>How do referrals work?</summary>

**Earn trading fee rewards** when users you refer trade on PolyGun. Earnings are tracked automatically and paid directly to your PolyGun wallet.

Learn more in the [**Referrals**](/polygun-docs/telegram-bot-user-guide/settings/referrals.md) section.

</details>